Detalhes da oferta
Descrição:
We are recruiting a Support Engineer for a technological multinational.
O que terás de fazer
- Technical & Product support;
- Product Quality;
- Product Testing;
- Development and implementation of new Service programs and projects;
- Regular Training & Workshops with Service Centers & Contact Center;
- Analyse and verify mandatory tools to service centers;
- KPI Analysis and create action plans.
O que precisas de garantir
- Management and administrative skills;
- Good written and verbal communication in Portuguese and English.
- IT tools usage experience;
- Good relationship;
- Training capabilities;
- Organized and capable to handle multiple tasks and projects;
- Results oriented;
- Process improvement and innovation mindset;
- Analytical skills.
O que te proporcionamos
Responsabilidades
O que terás de fazer
- Technical & Product support;
- Product Quality;
- Product Testing;
- Development and implementation of new Service programs and projects;
- Regular Training & Workshops with Service Centers & Contact Center;
- Analyse and verify mandatory tools to service centers;
- KPI Analysis and create action plans.
Requisitos
O que precisas de garantir
- Management and administrative skills;
- Good written and verbal communication in Portuguese and English.
- IT tools usage experience;
- Good relationship;
- Training capabilities;
- Organized and capable to handle multiple tasks and projects;
- Results oriented;
- Process improvement and innovation mindset;
- Analytical skills.
Condições
O que te proporcionamos
| Distrito | Lisboa |
|---|---|
| Local | Lisboa |
| Sector de actividade | TI, Telecomunicações e Comunicação |
| Tipo de contrato | Full-time |
| Tipo de oferta | Emprego |
| Contactos |
Clan by Multipessoal
Av. D. João II, n.º 45 8º 1990-084 Lisboa |