Technical Support Specialist - Several Languages

Lisboa Full-time

Detalhes da oferta

Join the Revolution!

We're not just a company; we're a thriving community with a mission to elevate our team and conquer new horizons. ???? From our humble beginnings in 2020 with three passionate minds, we've blossomed into a powerhouse of 300+ experts across Lisbon, and now we're spreading our wings to enchant Barcelona. ????

Why join us?
ecause we believe in fostering growth opportunities for every team member. YOU matter here! As we expand, we hold onto our close-knit roots, offering a work environment where your contributions truly make a difference.


As a Technical Support Specialist, you'll be the hero our clients need. Join our dynamic team to:

- Provide exceptional technical support across European markets.
- Communicate promptly and professionally with customers via various channels.
- Transform customer complaints into smiles, aiming for continuous satisfaction.
- Be the go-to person for processing requests, tickets, and orders.
- Maintain a respectful and solution-oriented approach in all communications.


You are the perfect fit if you:

- Excel in communication and teamwork.
- Bring a positive attitude, customer-centric approach, and proactivity.
- Thrive in delivering results independently and adapt in ad hoc situations.
- Are ambitious, value collaboration, and love sharing experiences.
- Demonstrate reliability, trustworthiness, and hold a high-school diploma or higher.
- Boast over 2 years of Customer Support/Technical Support experience.
- Speak your desired language at a C2 level or fluently.
- Have a B2 level of English to ensure seamless communication.


- Fully paid onboarding period to kickstart your journey.
- Unmatched career progression and continuous support for your professional growth.
- A vibrant, multicultural work environment fostering excellence.
- Exciting team-building activities organized by the team.
- Competitive entry-level salary package (including transportation allowance) with performance bonuses.
- All the necessary tools provided by the company for your success.
- Private medical insurance post-probationary period.
- Permanent Contract.

Ready to revolutionize your career?

Join us and let's build the future together!
Habilitações mínimas Escola primária
Experiência mínima 0-1 anos
Sector de actividade TI, Telecomunicações e Comunicação
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Black Box Talent Solutions
Rua Dona Filipa de Vilhena, 38
1049-004 Lisboa
Paulo Ferreira

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