Detalhes da oferta
We're Adecco Human Resources, throughout our specialization line in Call Center solutions, we are selecting for our prestigious client: Customer Service Representative (M/F) for the Italian Market, namely for the IT industry.Funções
• Customer service call;• Give support to the through others means of communication, namely email and chat;
• Respond to customer inquiries regarding service and service and product related inquiries;
• Inform the costumer about specific products, services, policies, and procedures;
• Complaints management.
Requisitos
• Native language skills in Italian - verbal, reading and writing;• Advanced level of English;
• Excellent communication skills;
• Customer service – oriented and high focus on customer satisfaction;
• Strong administration and organization skills;
• Keen eye for detail to ensure high accuracy;
• Intermediate PC skills;
• Immediate availability.
Oferta
• Base salary + language complement + food allowance + productivity bonus;• Home Office - temporary situation;
• Availability to work through rotational schedules and time off;
• Introduction and continuous training.
Distrito | Lisboa | ||||||||
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Local | Lisboa | ||||||||
Sector de actividade | TI, Telecomunicações e Comunicação | ||||||||
Tipo de contrato | Full-time | ||||||||
Tipo de oferta | Emprego | ||||||||
Contactos |
Adecco Recursos Humanos, E.T.T., Lda.
Edifício Mar Vermelho Av. D. João II, Lote 1.06.2.5 B, 9.º Piso, Parque das Nações 1990-095 Lisboa Portugal
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