German Customer Service Representative (M/F)

Lisboa Full-time

Detalhes da oferta

We're Adecco Human Resources, throughout our specialization line in Call Center solutions, we are selecting for our prestigious client: Customer Service Representative (M/F) for the German Market, namely for the IT industry.

Funções

• Customer service call;
• Give support to the client through others means of communication, namely email and chat;
• Respond to customer inquiries regarding service and service and product related inquiries;
• Inform the costumer about specific products, services, policies, and procedures;
• Complaints management.

Requisitos

• Native language skills in German - verbal, reading and writing;
• Advanced level of English;
• Excellent communication skills;
• Customer service – oriented and high focus on customer satisfaction;
• Strong administration and organization skills;
• Keen eye for detail to ensure high accuracy;
• Intermediate PC skills;
• Immediate availability.

Oferta

• Base salary + language complement + food allowance + productivity bonus;
• Home Office - temporary situation;
• Availability to work through rotational schedules and time off;
• Introduction and continuous training.
DistritoLisboa
LocalLisboa
Sector de actividade TI, Telecomunicações e Comunicação
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Adecco Recursos Humanos, E.T.T., Lda.
Edifício Mar Vermelho Av. D. João II, Lote 1.06.2.5 B, 9.º Piso, Parque das Nações
1990-095 Lisboa
Portugal
Departamento de Serviço e Qualidade
211156700
211156849
www.adecco.pt