Policy Administrator (M/F) English [155-002523-1]

Lisboa Full-time

Detalhes da oferta



Funções

JOBS TASKS?

- General administrative activities such as scanning, photocopying, profiling, issuing documentation and monitoring mailbox.

- Print, process and send standard letters and emails as needed.

- Accurate, timely and efficient data entry and quality verification of cash receipts to company standards, including support for data cleaning projects and bulk change processing.

- Provides exceptional service standards/KPIs and keeps relevant data up to date.

- Contact with internal and external parties to answer and resolve queries within the processing deadlines.

- Support the preparation of management information reports, as requested, using various reporting methods and tools.

- Participate in the implementation of continuous improvement or change of project work and processes.

- Conduct ad hoc reports and projects to develop the credit control service across the enterprise and improve, standardize and automate processes whenever possible.

- Manage and execute the direct debt process, to reconcile differences between client and broker accounts, disburse cash received, help recover and resolve outstanding and overdue debts and manage a small portfolio of brokers.

- Distribute monthly statements and mailings of overdue accounts to our customers and resolve any queries so that open items are settled promptly.

- Resolve underwriter queries and broker queries by email, letter and phone.

- Support other teams to cover absences and peak workloads.

- Reconcile bank transactions with the Finance Department.

Requisitos

REQUIREMENTS:

- Proficient in spoken and written English is Mandatory!!!

- Bachelor's qualification is a Plus

- Experience in similar tasks

- Good computer skills, including Microsoft Outlook and Excel.

Oferta

THE OFFER:

Gross Base Value: €1050
Food Subsidy/Day: 9€ (paid by meal card) Apx. 198€ gross
Language premium: 83€

- Project with continuity;

- Hours from 09:00 to 18:00 from Monday to Friday;

- Portuguese holidays from Monday to Friday are worked but paid at 100%

- Hybrid work (Sporadically going to the office in Saldanha)
DistritoLisboa
LocalLisboa
Sector de actividade Comércio, Vendas e Serviços
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Adecco Recursos Humanos, E.T.T., Lda.
Edifício Mar Vermelho Av. D. João II, Lote 1.06.2.5 B, 9.º Piso, Parque das Nações
1990-095 Lisboa
Portugal
Departamento de Serviço e Qualidade
211156700
211156849
www.adecco.pt