Detalhes da oferta
Are you fluent in German and English?Would you like to work for a company involved in sports betting and gaming entertainment?
Our client wants to revolutionise the gaming space.
Intrigued?
responsabilidades chave
Handling customer inquiries via chat/e-mail/phone - including but not limited to product related (Sports, Casino, Poker) as well as cashier related matters;Assessing individual issues and taking appropriate action to ensure customer needs are met;
Working in coordination with other teams based at different locations that share similar objectives;
Escalating system anomalies and general issues faced by customers to the relevant party;
Understanding Standard Operating Procedures and delivering service / quality standards to agreed level;
competências
Fluent in german (C1 level);Fluent in english (B2 level);
Excellent written and verbal skills as well as high interpersonal skill level;
Calm manner and able to work under pressure and be confident in answering a wide range of customer enquiries;
Ability to perform well in a multi-task/cultural environment;
Good computer skills;
Interest in Sports, Casino and Poker products would be a benefit;
principais benefícios
What we have to offer you:- Permanent working contract;
- Annual gross salary: 22.000€;
- Meal allowance of 6,83€ per working day;
- Health Insurance;
- Hybrid working model (2 days in the office + 3 days at home)
- Monday to sunday, between 6am and 10pm;
- Other Benefits;
Apply now!
Distrito | Lisboa | ||||||
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Local | Lisbon | ||||||
Sector de actividade | Comércio, Vendas e Serviços | ||||||
Tipo de contrato | Full-time | ||||||
Tipo de oferta | Emprego | ||||||
Contactos |
Randstad Portugal
Avenida da República, 26 1069-228 Lisboa Portugal
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