Detalhes da oferta
Adecco Portugal is currently searching and hiring German and English speakers for a role of German Team Leader for it's international telecommunications client, based in Lisbon.Funções
As a Team Leader your main tasks will be:• Management, support, organization, and further development of the assigned team
• Management of approximately 8 to 10 employees
• Constant monitoring of team performance and achievement of annual objectives
• Regular coaching / feedback of individual team members (motivation training) and guarantee of
employee process know-how
• Discussions on performance and objectives with each employee
• Guarantee quality and quantity standards within the team
• HR Responsibilities: time and Absence management, involvement in recruiting process
• Coordination of customer requests in respective internal departments and responsibility for service and process improvement measures
• Optimization of existing processes
Requisitos
• Languages: German native / English;• Specialized sales training or equivalent;
• Experience in team management of a call center team;
• A strong service mentality and customer orientation;
• Excellent knowledge of PC- / MS-Office
• Great motivation
• Determination
• Strong initiative and implementation
• Enthusiasm and positivism
Oferta
We offer:• 1530€ gross base salary + 8,23€ Meal Allowance + Monthly Performance Bonus + Flex Work Allowance;
• Direct Contract with the Client;
• MON - SAT (7am-9pm rotative);
• 100% at the office - Lisbon
If your experience and expectations meet the requirements, do not hesitate to apply.
| Distrito | Lisboa | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Local | Lisboa | ||||||||
| Sector de actividade | TI, Telecomunicações e Comunicação | ||||||||
| Tipo de contrato | Full-time | ||||||||
| Tipo de oferta | Emprego | ||||||||
| Contactos |
Adecco Recursos Humanos, E.T.T., Lda.
Edifício Mar Vermelho Av. D. João II, Lote 1.06.2.5 B, 9.º Piso, Parque das Nações 1990-095 Lisboa Portugal
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