Content Moderator (m,f) Social Media German or Italian

Porto Full-time

Detalhes da oferta

Start: 6 th June or 20th June  or 4 th July  or 30rd July for German and 20th for Italian or 4th

Tasks:

· Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material

· Reviewing/updating contents on a popular social media platform

· Audit of content received and sharing for Social Media Upload

· Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)

· Maintain broad knowledge of client products and/or services

· Strict adherence to the accuracy guidelines as laid down by the client

· Ensuring to protect the data of the customer and compliance process is followed

Profile

German C2 or Italian C2 and English B2  
Italian : locals only


· Strong customer service orientation skills

· Strong computer navigation skills and PC Knowledge

· Ability to effectively communicate, both written and verbally

· Dependable with strong attention to detail

· Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly

· Tolerance for repetitive work in a fast-paced, high production work environment

· Ability to work as a team member, as well as independently

· Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner

· Willingness to work a flexible schedule




Benefits

100% on-site (POP) and 24/7 (night shifts included)

German

950 base salary + 450 language adder + 167 meal allowance

Italian: Base Salary - 950.00 €
Language Adder - 200.00 €
Meal Allowance - 7.23 € /per worked day
 
DistritoPorto
LocalPorto
Habilitações mínimas Escolaridade obrigatória
Experiência mínima 0-1 anos
Idiomas German
Sector de actividade TI, Telecomunicações e Comunicação
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Personalbüro U. Herrmann


infopersonalbuero-u-herrmann.de

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