French Night Customer Service Agent – Lisbon [329-000184-1]

Lisboa Full-time

Detalhes da oferta

Hello!

We are looking for a French-Speaking Night Customer Service Agent, passionate and motivated, to handle a wide range of requests from our members: taxi and restaurant bookings, flight tickets, insurance or electronic payment assistance, personalised advice and various recommendations.

You will need to be curious, resourceful and proactive in order to deliver a unique experience at every interaction, while ensuring service excellence during night hours.

Profile required :

- Native or fluent French, with professional English (minimum oral level required)
- Ability to work autonomously and manage time and priorities effectively
- Excellent interpersonal skills : active listening, availability, courtesy
- Strong attention to detail and service quality : accuracy, reliability, precision
- Comfortable with IT and office tools : Office, CRM
- Excellent command of spoken and written French (spelling and grammar)
- Flexibility to work night shifts and non-standard schedules
- Willingness to join a skilled, supportive and dynamic team

What we offer :

- Position based in the heart of Lisbon - Avenida da Liberdade
- Permanent contract (CDI)
- 40 hours per week
- Night schedule : 8:30 p.m. to 6:30 a.m., 3 to 4 nights per week
- Salary paid over 14 months + attractive quarterly bonuses
- Transportation allowance: €30
- Meal allowance: €8.00 per day
- Comprehensive health insurance after 6 months (including optical and dental cover)
- Full professional training throughout your career
- Integration into an international company and group offering real career development opportunities
- Join a close-knit, friendly team focused on service excellence

Ready to join the night team? Apply now!
DistritoLisboa
LocalLisboa
Sector de actividade TI, Telecomunicações e Comunicação
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Adecco Recursos Humanos, E.T.T., Lda.
Edifício Mar Vermelho Av. D. João II, Lote 1.06.2.5 B, 9.º Piso, Parque das Nações
1990-095 Lisboa
Portugal
Departamento de Serviço e Qualidade
211156700
211156849
www.adecco.pt