Dutch Customer Service Management (m/f)

Lisboa Full-time

Detalhes da oferta

Kelly is looking for Dutch Customer Service Management talents (m/f) to join one of the major global brands and the number one engine search. The primary goal is to help companies properly use a powerful advertising tool, so they can grow digitally.

The primary responsibilities of these professionals are:
- Perform data entry and research in various systems and tracking tools;
- Apply knowledge of processes and related systems to assist in identifying, assessing, and resolving issues/problems;
- Assess and resolve non-standard and standard issues or problems;
- Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.
- Responsibility for helping customers drive results via their marketing campaigns through consultation, education, and support, demonstrating the value of the clients advertising solutions;
- Provide vital product insights and feedback on client products

What are we looking for in candidates?
- Fluency or native speaker in Dutch, with good command of English (mandatory);
- High school as academics level;
- Work experience in Helpdesk, Technical Support or similar (valued);
- Excellent knowledge as a user of MS Office products and the Internet;
- Experience with online advertising products and social networks (valued);
- Focus on the rigor, productivity, and quality of service provided.

Working place & Schedules: Oeiras (Lagoas Park) & Monday to Friday, from 08 am to 05 pm

What does our client offer?
- Access to the most recent tools training and certifications of advertising/marketing campaigns tools;;
- Integration in an international project and a young and dynamic team;
- Possibility to work for one of the top 5 brands in the World;
- Work contract since day one;
- Working schedules between Monday to Friday;
- Attractive Salary package.

Nowadays, digital is the Key to success, right? Let's embrace this evolution!t!

Sector de actividade Comércio, Vendas e Serviços
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Kelly Services
Rua Joshua Benoliel, 6, Edifício Alto das Amoreiras, 10ºA
1250-133 Lisboa