Detalhes da oferta
Finnish Customer Support Representative We are currently looking for a motivated and customer-oriented Finnish-speaking Customer Support Representative to join an international BPO project based in Lisbon . The selected candidate will play a key role in supporting customers of well-known international brands, ensuring a high-quality, clear and solution-focused customer experience across multiple communication channels. Main Responsibilities: Handle customer inquiries via phone, email and chat Provide accurate information regarding online purchases, orders and order tracking Resolve issues and complaints efficiently and professionally Ensure a consistent and positive customer experience Register and update customer information in internal systems Follow defined procedures and contribute to the smooth operational performance of the project Meet quality, performance and customer satisfaction targets Candidate Profile: Native or fluent level of Finnish (mandatory) Good level of English for internal communication and training Strong communication and interpersonal skills Customer-focused mindset with a problem-solving attitude Ability to work in a fast-paced, multicultural team environment Previous experience in customer support or contact centre environments is a plus, but not mandatory What We Offer: Competitive salary package aligned with the market Meal allowance and additional internal benefits Performance and language bonus Paid and certified training contract followed by an employment contract International and multicultural working environment Career progression and professional development opportunities Opportunity to work and live in Portugal, combining professional growth with quality of life If you identify with this profile and are looking to grow your career in an international environment, we look forward to receiving your application!| Distrito | Lisboa | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Local | Lisboa | ||||||||
| Sector de actividade | TI, Telecomunicações e Comunicação | ||||||||
| Tipo de contrato | Full-time | ||||||||
| Tipo de oferta | Emprego | ||||||||
| Contactos |
Adecco Recursos Humanos, E.T.T., Lda.
Edifício Mar Vermelho Av. D. João II, Lote 1.06.2.5 B, 9.º Piso, Parque das Nações 1990-095 Lisboa Portugal
|