Detalhes da oferta
Customer Service Representative – Italian Do you enjoy helping customers and solving problems? Are you comfortable providing support via phone, email and chat? Are you a fluent Italian speaker looking to work in Portugal in an international environment? If you are customer-oriented, proactive and motivated to deliver high-quality service, this could be the right role for you As a Customer Service Representative, you will support customers of international brands, ensuring a positive and efficient experience across multiple communication channels within a dynamic BPO environment Where will you work? Portugal – Lisbon (initial on-site training in Sete Rios) What will your responsibilities be? Handle customer interactions via phone, email and chat; Support customers with online purchases, orders and delivery follow-ups; Provide clear and accurate information about products and services; Resolve issues efficiently while ensuring customer satisfaction; Meet quality and performance targets. What do you need to succeed? Native or fluent Italian; Good level of English for internal communication and training; Strong communication skills and customer-focused mindset; Previous customer service experience is a plus. Ready to take the next step in your international career? Apply now and make it happen!| Distrito | Lisboa | ||||||||
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| Local | Lisboa | ||||||||
| Sector de actividade | TI, Telecomunicações e Comunicação | ||||||||
| Tipo de contrato | Full-time | ||||||||
| Tipo de oferta | Emprego | ||||||||
| Contactos |
Adecco Recursos Humanos, E.T.T., Lda.
Edifício Mar Vermelho Av. D. João II, Lote 1.06.2.5 B, 9.º Piso, Parque das Nações 1990-095 Lisboa Portugal
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