Application Support Specialist - Lisboa

Lisboa Full-time

Detalhes da oferta

Randstad Professionals is the brand of Randstad Group focused on the recruitment of Middle & Top Management.
Our client is a reference in the automotive sector. We are currently searching for a Application Support Specialist (m/f).


  • - Academic background in IT/Engineering or related relevant experience;
  • - 2 years of professional relevant experience;
  • - Experience with agile methodologies;
  • - Customer orientation and advanced problem-solving skills;
  • - Great communication and collaboration skills;
  • - Highly motivated with a get things done attitude;
  • - Ability to work in a team;
  • - Fluency in English;
  • - Professional experience in Application Support (nice to have).


  • Be part of a new team that is responsible for providing application support to different online services. The aim of the service is to ensure efficient and qualified operation. Complaints are pre-analyzed, grouped into focal points and, if an immediate solution is not possible, referred to the subsequent support structures.
  • Tasks:
  • - Management of customer complaints, inquiries and further support tickets;
  • - Creation of service requests and dispatch to other support levels;
  • - Verification of information, categorization and prioritization for content, completeness and request for completion, if necessary.
  • - Documentation of additional information


- An opportunity for you to join an amazing atmosphere and to be a part of the creation of our local company culture, with the support of a solid international group;
- An agile environment where your ideas are welcome;
- A very talented team, just as passionate and goal-oriented as you;
- Continuous training and career development;
- Competitive benefits package.

Sector de actividade TI, Telecomunicações e Comunicação
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Randstad Portugal
Avenida da República, 26
1069-228 Lisboa
800 244 244