Detalhes da oferta
English Speaker - Technical Helpdesk Customer SupportResponsabilities:
• Technical Costumer support (Android, IOS, Windows and other devices) via phone and e-mail for customers for the UK market;
• Managing strong relationships with the customers;
• Be proactive in order to meet customers expectations and deliver an answer in the agreed SLA;
• Proactively help customers with their questions regarding mobile phones, software or other electronic devices;
Profile
• Resident in Lisbon, Portugal;
• Near native level of spoken and written English;
• Available to work from 9am until 6pm;
• Experienced user of Android, IOS and Windows software and devices;
• Prior Customer support, service or helpdesk experience will be a Plus;
• Great listener and problem solver for each unique customer challenge;
• Enthusiastic about technology;
• Curious and passionate for learning and advancing both technical and soft skills;
• Problem-solving skills and the ability to understand customer needs to own the solution.
Our Offer
• Base Salary + Meal allowance + Shift Allowance
• Variable bonus
• Good opportunity to grow and evolve within our organization;
Envie CV para: goncalo.neves@ventask.pt
| Distrito | Lisboa | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Local | Parque das Nações | ||||||||
| Habilitações mínimas | Escolaridade obrigatória | ||||||||
| Experiência mínima | 0-1 anos | ||||||||
| Características pessoais | Perfil comercial e facilidade comunicacional | ||||||||
| Idiomas | português | ||||||||
| Conhecimentos de informática | Conhecimentos na óptica do utilizador | ||||||||
| Sector de actividade | Marketing e Publicidade | ||||||||
| Tipo de contrato | Part-time | ||||||||
| Duração | 8H | ||||||||
| Remuneração | Aprox 700 Euros | ||||||||
| Tipo de oferta | Emprego | ||||||||
| Contactos |
Ventask Group
Edf. Mythos Av. D João II 1.06.2.1 Sala 303 1990-095 Lisboa Portugal
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