Team Leader Customer Service (m/f) - Vila Real

Vila Real Full-time

Detalhes da oferta

Randstad Professionals is specialized in the recruitment of middle and senior management profiles.
Our client is a multinational company in the energy sector that is looking for a Team Leader Customer Service (m/f) for Vila Real.


  • Requirements:
  • - High School Degree;
  • - 2+ years leading teams as a Customer Service Manager, Team Leader or as specialist Internal Sales;
  • - Experience in contact center (mandatory);
  • - Demonstrated strong interpersonal and team building abilities, coaching skills, and people management experience;
  • - Self-motivated and able to work to targets in a busy environment; prioritising busy workload and managing time;
  • - Excellent communication skills with a track record of creative problem-solving and relationship building;
  • - Committed, reliable and enthusiastic to learn and develop further;
  • - Availability to travel all over the country.


- Coordinate the Internal Sales activities;
- Achieve the assigned targets;
- Set Sales Targets and motivate the Internal Sales Team;
- Lead the Internal Sales team;
- Recruit, Train, and Coach the Internal Sales Team;
- Answer questions from staff and provide guidance and feedback;
- Ensure and maintain technical and commercial knowledge by providing educational workshops; briefings and coaching provided to the team members.


DistritoVila Real
LocalVila Real
Sector de actividade Comércio, Vendas e Serviços
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Randstad Portugal
Avenida da República, 26
1069-228 Lisboa
800 244 244