IT System Administrator - Amarante

Descrição: 

We are currently hiring an IT System Administrator for a company with a large activity scope.

O que terás de fazer

Support IT issues and users of all levels;

Monitoring and daily checks on systems;

Deal with hardware and software incidents: Diagnose the nature and origin of incidents and implement corrective measures;

Support users for MS Office or other PC subjects;

Desktop/Laptop setup and distribution;

Network Configuration, Troubleshooting and Support;

Work with various IT stakeholders to provide solutions to user issues;

Keep IT management up to date with local and system changes;

Manage priorities according to criticality and business impact;

Coordinate with the various IT stakeholders;

Management of the ticketing system: Implementation, maintenance, and continuous improvement;

Administer the IS: Management and assurance of the proper functioning of the hardware and software park;

Servers: AD, file, application, network and telecom., Mailbox, VPN, app. trades and Windows;

Backup and restore systems. Supervision of systems and VOIP telephony;

Manage user access rights;

Document procedures related to information systems;

Optimization of IT environment performance;

Ensure a technology watch and continuous training of the latest IT tools;

Manage IT projects.

O que precisas de garantir

Bachelor’s degree in Information Technology;

3+ years of experience as Support Technician;

Requires solid experience with operating Systems, hardware and printing;

Requires solid experience with Office and other Desktop Apps (Office 365, Desktop OS, Desktop E-mail);

Deep knowledge of TCP/IP networks, including Firewall, VPN and Routing Protocols and other complementary ones (DHCP, DNS, FTP, NTP, SIP, etc);

Familiarity with IP-based VOICE solutions and their protocols;

Experience with Windows Server management and Active Directory.

O que te proporcionamos

Possibility of growth in a leading company.

O que terás de fazer

Support IT issues and users of all levels;

Monitoring and daily checks on systems;

Deal with hardware and software incidents: Diagnose the nature and origin of incidents and implement corrective measures;

Support users for MS Office or other PC subjects;

Desktop/Laptop setup and distribution;

Network Configuration, Troubleshooting and Support;

Work with various IT stakeholders to provide solutions to user issues;

Keep IT management up to date with local and system changes;

Manage priorities according to criticality and business impact;

Coordinate with the various IT stakeholders;

Management of the ticketing system: Implementation, maintenance, and continuous improvement;

Administer the IS: Management and assurance of the proper functioning of the hardware and software park;

Servers: AD, file, application, network and telecom., Mailbox, VPN, app. trades and Windows;

Backup and restore systems. Supervision of systems and VOIP telephony;

Manage user access rights;

Document procedures related to information systems;

Optimization of IT environment performance;

Ensure a technology watch and continuous training of the latest IT tools;

Manage IT projects.

O que precisas de garantir

Bachelor’s degree in Information Technology;

3+ years of experience as Support Technician;

Requires solid experience with operating Systems, hardware and printing;

Requires solid experience with Office and other Desktop Apps (Office 365, Desktop OS, Desktop E-mail);

Deep knowledge of TCP/IP networks, including Firewall, VPN and Routing Protocols and other complementary ones (DHCP, DNS, FTP, NTP, SIP, etc);

Familiarity with IP-based VOICE solutions and their protocols;

Experience with Windows Server management and Active Directory.

O que te proporcionamos

Possibility of growth in a leading company.