Detalhes da oferta
Cargobull Service Solutions, Lda is strengthening its team with an After Sales Support – Assistant for Full Service Processing, who will be responsible for the complete handling of Full Service processes and for ensuring smooth communication between customers, partners, and workshops.Your duties
- Checking and processing of Full Service workshop repair cases in various systems (Trailer/Tyre/Cooling Unit);
- Full Service fleet management taking into consideration the relevant contract terms;
- Reinvoicing of costs based on Full Service contract terms;
- Coordinate and facilitate the exchange of information between parties;
- Enter the relevant information in the Schmitz Cargobull Systems;
- Support customers, suppliers and internal colleagues regarding questions and issues related to the Full Service processing;
- Provide support for contract extensions and activations when necessary;
- Provide reports about completed cases.
Your profile
- Completed vocational training in a commercial field
- Proficiency in MS Office Programs
- English language required, any additional foreign language is an advantage (especially German)
- Previous experience in trailer / trucking or similar industries is an advantage (especially dealing with spare parts)
- Analytical and structured approach
- Team and cooperation skills
- Reliability and commitment
- Independent and result-oriented working style
- Good communication skills and assertiveness
- Strong customer and service orientation
Our offer
- Salary compatible with the functions performed;
- Integration into a solid multinational and multicultural team;
- Extensive technical trainings regarding products relevant for the position;
- Possibility of remote work;
- Contract without term.
More information
Please send your CV in Portuguese and English
| Distrito | Santarém | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Local | Santarém | ||||||||
| Habilitações mínimas | Curso Superior | ||||||||
| Experiência mínima | 1-3 anos | ||||||||
| Idiomas | Inglês | ||||||||
| Conhecimentos de informática | Conhecimentos na ótica do utilizador | ||||||||
| Sector de actividade | Outros | ||||||||
| Tipo de contrato | Full-time | ||||||||
| Tipo de oferta | Emprego | ||||||||
| Contactos |
Cargobull Service Solutions, Lda
Av. Dr. Francisco Sá Carneiro, 86 2005-337 Santarém Portugal
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