Detalhes da oferta
The Team Leader role is a supporting function to the Operations Manager for an account andhelps ensuring that it achieves and exceeds contractual goals and customer satisfaction.
Responsibilities:
- Responsible for providing accurate reporting on all KPI metrics with evidence to support
trends;
- Translate data into meaningful content and presents findings at meetings or to a specified
group;
- Focus on and strive for continuous improvement/best practice in all aspects of the
business;
- Ensure productivity balancing and continuous CSR performance across the team;
- Models and fosters a positive work climate consistent with company values while providing
strong leadership.
- Salary above average;
- Monthly meal allowance;
- Monthly bonus and benefits;
- Great multicultural working environment.
Does the role appeal to you? Are you the talent we are looking for? Let us reach you! Submit your application, and the journey will begin.
Competências:
- Fluency in English, written and spoken;- Spoken and written fluency in one of the following will be a plus: German and/or French;
- Back office financial/accounting/economics background would be good to have;
- Knowledge of Client production operations PRIIPs KID and UCITS KIID would be a plus;
- Ability to analyse data and identify trends & forecast potential problems or opportunities;
- Is a strong leader and coach and is able to give guidance to a support team (training, quality
focal and Advisors) with excellent presentation skills;
- Problem solving (Identifies anomalies and reports recommendations to management);
- Is highly professional in their communication, articulate and is able to liaise with the external
customer, providing a 1st class service with an aim to exceeding expectations;
- Understanding of company Business Operations and Services provided together with
policies, practices and procedures;
- Good Customer Service to identify needs and requirements of business units supported;
- Project management with ability to work independently, requires little direction, is self driven
and demonstrates initiative and is proactive;
- Analytical abilities to proactively identify areas for improvement on established processes
and procedures;
- Leadership skills to coordinate team and support business units in developing and
implementing solutions relating to Quality Management and Audit compliance.
| Distrito | Porto | ||||||
|---|---|---|---|---|---|---|---|
| Local | matosinhos | ||||||
| Sector de actividade | Comércio, Vendas e Serviços | ||||||
| Tipo de contrato | Full-time | ||||||
| Tipo de oferta | Emprego | ||||||
| Contactos |
Randstad Portugal
Avenida da República, 26 1069-228 Lisboa Portugal
|