Detalhes da oferta
Adecco Human Resources recruits a Retail Care Assistant fluent in German and English for a Full Remote Project!Funções
- You ensure orders (which come in by phone, mail or EDI) are being processed in our system in a correct way. You follow the order from A to Z.- You monitor the back order file of customers, you inform them about new products, delivery times, products/price changes and do everything in your power to encourage sales.
- You handle all administration (invoices, claims, credit notes etc) in an accurate but quick way.
- You answer questions and complaints via telephone, e-mail with customized solutions.
- You work with ERP and CRM systems to answer all questions, register and plan follow up activities.
Requisitos
- You have a completed bachelor degree with 1 or 2 years of experience, or 3-5 years relevant work experience and a middle education.- Mother Language German and (mandatory) to have fluency on English.
- You have excellent communication skills.
- You are empathic and flexible.
- Availability to work from home.
Oferta
- Contract with Adecco Human Resources- Competitive salary plus food allowance
- Project Full Remote
| Distrito | Porto | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Local | Porto | ||||||||
| Sector de actividade | TI, Telecomunicações e Comunicação | ||||||||
| Tipo de contrato | Full-time | ||||||||
| Tipo de oferta | Emprego | ||||||||
| Contactos |
Adecco Recursos Humanos, E.T.T., Lda.
Edifício Mar Vermelho Av. D. João II, Lote 1.06.2.5 B, 9.º Piso, Parque das Nações 1990-095 Lisboa Portugal
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