Detalhes da oferta
Randstad Professionals is specialized in the recruitment of middle and senior management profiles.Our client is a German company, producer and supplier of industrial and medical gases, providing advanced gas technologies both for industries and the care area. The company is looking for a Regional Operations Manager (m/f) to Porto area.
Competências:
Requirements:- University degree and/or master degree;
- 3 Years of experience in areas such as client support, sales, marketing and/or previous experience on a shared services center;
- Experience in team management and knowledge in project management;
- Native or fluency in French - C1 or higher (eliminatory factor);
- Fluency in English (mandatory);
- Computer skills in SAP and Excel advanced MS office;
- Capacity to reach high levels of team cohesion and cooperation;
- Leadership skills;
- Determination and tolerance;
- Analytical and critical skills;
- Ability to work under pressure;
- Strong ability to influence and impact on the implementation of changes, maintaining a strong performance and motivation.
Principais responsabilidades
As a Regional Operations Manager you will give support to the Head of CSC RES managing country or process teams, promoting a culture of excellence in service delivery and customer experience, developing high performance and continuous improvement. You will be responsible for the following tasks:- Ensure the interface between the country and CSC teams as well as service reports;
- Ensure and give strategic and operational support to different order-to-cash teams;
- Coordinate the team stimulating the team spirit and motivation;
- Ensure the service and process execution according to defined KPI ?s;
- Report performance and quality metrics;
- Coordinate multifunctional meetings to discuss business results and action plans;
- Coordinate the development of innovative and operational solutions through the creation of an environment of continuous improvement;
- Promote the exchange of ideas and opinions, establishing a network of contacts.
Oferta
Offer:-Contract with the company;
-Competitive salary;
-Possibilities for professional growth within the company;
-Opportunity to join an expanding company.
| Distrito | Porto | ||||||
|---|---|---|---|---|---|---|---|
| Sector de actividade | Comércio, Vendas e Serviços | ||||||
| Tipo de contrato | Full-time | ||||||
| Tipo de oferta | Emprego | ||||||
| Contactos |
Randstad Portugal
Avenida da República, 26 1069-228 Lisboa Portugal
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