Multilingual - Customer Support & Content Moderation - Porto, Portugal

Porto Full-time

Detalhes da oferta

Company Description:

Believing in the national and international employment potential of the contact center sector, we have established ourselves as the leading recruitment and selection company, exclusively for the sector. We specialize in attracting the best national and international talent and making their resumes available to our clients so they can join their teams.

Location: Porto, Portugal (On-site)
Contract Type: 6 months (renewable)
Start Date: August or September 2025
Schedule: 24/7 rotating shifts – 40 hours/week

Job Description:

Join one of the fastest-growing international teams supporting TikTok, CapCut, and other technology platforms. We are hiring for different roles, including Content Moderation, Customer Service, and Technical Support.

Functions (depending on role):

Content Moderation: Review and moderate videos, text, and other user-generated content.
Customer Service: Provide support to users regarding devices, platforms, or account-related questions.
Technical Support: Help resolve technical issues related to digital services or gadgets, ensure platform safety, customer satisfaction, and compliance with internal guidelines. 

Profile:

Fluent in French, German, Dutch, Italian or Russian (level C2)
Good English communication skills (minimum B2)
Resilience and attention to detail, especially for moderation roles
Strong communication and empathy
Willingness to work in rotating shifts, including nights and weekends
Legal right to work in Portugal (EU nationality or valid residence permit – "Expression of Interest" is accepted

What We Offer:

• Base salary (paid over 14 months):
• Dutch / German speakers: €1,100/month
• French, Italian and Russian speakers: €1,000/month
• Meal allowance: €7.63 net/day
• Performance bonus: up to €100/month (depending on role)
• Paid initial training
• 22 days of paid vacation + Portuguese public holidays
• Modern office in central Porto + international team environment

If you meet the requirements, please send your updated CV to: cvs@curriculoconnect.pt
DistritoPorto
LocalPorto
Habilitações mínimas Escolaridade obrigatória
Experiência mínima 0-1 anos
Idiomas French, German, Dutch, Italian or Russian
Sector de actividade Outros
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Curriculo Connect
Estrada da Algazarra, 39C
2810-011 Feijó, Almada, Portugal
Portugal
Mariana Soares
cvscurriculoconnect.pt
351939012047
https://www.curriculoconnect.pt/

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