Detalhes da oferta
Descrição
For an important company in the telecommunications sector, located in the area of Porto, we are hiring a Dutch Speaking Customer Specialist (M/F). The following tasks need to be carried out:- Providing customer support via multiple channels (calls, chats, emails);
- You will start your job with training where you will get to know the system and processes with the support of our team leader and the entire team;
- You will provide support to users, offer solutions, respond to all inquiries in a timely manner;
- You will communicate in Dutch every day;
- You will have the constant support of your team leader and the entire team.
Horario
Manhã/Tarde/Noite .Schedules full time, 40h per week, Monday to Sunday, 5 days per week.- Availability to work 8 hours per day, following rotating fortnightly schedules; - Monday to Friday: 6am - 21pm; Saturday: 8am - 5pm; Sunday: 9am - 5pm.Requisitos:
- Ability to generate empathy in written form;- Good communication skills;
- Customer orientation and troubleshooting;
- Good computer user skills (mandatory);
- Ability to manage time and meet goals;
- Relocation Included.
Formação:
- Secundary.Função:
Operador/a telefónico/a de atenção ao cliente - InboundLínguas:
- Advanced spoken and written Dutch skills, C1 level (Mandatory);- Intermediate spoken and written English skills, B1 Level (Mandatory).
Distrito | Porto |
---|---|
Local | porto |
Sector de actividade | Comércio, Vendas e Serviços |
Tipo de contrato | Full-time |
Tipo de oferta | Emprego |
Contactos |
EUROFIRMS GROUP
Rua Sousa Lopes, Lote MNO Loja 6 Lisboa 1600-207 Lisboa |