Customer Support Agent - Tourism - Porto

Porto Full-time

Detalhes da oferta

Are you fluent in french and also passionate about tourism? Would you like to work with a global leader in the tourism market? If so, this is the opportunity for you!
You´ll join a dynamic team to help french customers with all their tourism related inquires, like hotel reservations, destinations and more!
With your communication skills and love for the tourism market, you'll ensure our clients have their best vacation experience ever!

responsabilidades chave

  • We are looking for people with a passion for tourism and a multicultural attitude, to provide support for the french market.
  • You'll be responsible to help those customers have the best possible travel experience, helping them with reservations, touristic attractions, hotels and anything else related to tourism.
  • You´ll be the link between the company and the customers, so your empathy and great communication skills will be the difference to carve a great relationship with our clients.


  • french native or fluent speaker (mandatory);
  • English fluent speaker, advanced level;
  • High school certificate or equivalent (mandatory);
  • Available to work full-time and with rotating schedules;
  • Passion for working with tourism;
  • Excellent customer care skills;
  • Excellent communication and negotiation skills and telephone manners;
  • Broadband fiber optic internet connection (mandatory).
  • Calm and noise-free environment for homeworking.

principais benefícios

Which return can you expect?

- Total Package: 1182€ (base 1050€ + monthly meal allowance);
- Medical Insurance;
- 4 weeks of paid training;
- Great multicultural working team;
- location: Porto Office Park (Av. de Sidónio Pais 93, 4100-467 Porto)

Does the role appeal to you? Are you the talent we are looking for? Let us reach you! Submit your application, and the journey will begin.

Sector de actividade Comércio, Vendas e Serviços
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Randstad Portugal
Avenida da República, 26
1069-228 Lisboa
800 244 244