Customer support agent - sumup - Porto

Porto Full-time

Detalhes da oferta

SumUp do things differently. They are the leading mobile point-of-sale (mPOS) company in Europe and built a payment service from scratch to shake up the industry and wake up the entrepreneur within anyone. If you’re looking
for a chance to participate and contribute your ideas, this is the right place for you. SumUp are
planning on doing something big and are looking for motivated and creative people to tackle
things.

Competências:

Which requirements are we looking for?

- You are available to work in Matosinhos, Porto;
- You have excellent language skills in Italian and feel comfortable speaking and writing in English;
- You love to communicate, while being easy-going and patient with our customers;
- Good and customer-friendly service is the highest priority for you;
- Youre curious and persistent to solve issues;
- Using a smartphone, tablet or computer is easy for you.

Principais responsabilidades

We are looking for people in Porto with a multicultural attitude, fluent in Italian and English to provide support for the Italian market.

-You are the voice of SumUp – the direct link to our customers;
- You take care of our French-speaking customers by phone, email, chat and social media channels
- You competently support our merchants for all questions and inquiries about our product and service;
- You actively work on the optimisation of all processes related to our customers, to constantly increase the happiness of our merchants;
- You closely work with other departments together, for example Sales and Marketing;
- You’re part of an international and multilingual team.


Oferta

Which return can you expect? Which added values will appeal to you?

- Total Package: 14082€;
- An international and dynamic team;
- Opportunities to further develop within the company
- Professional hardware: everyone can use a Mac;
- Free drinks, fruits, cereals and nuts for everyone;
- Fun: regular breakfasts, cocktail parties, team events, yoga and a kicker;
- Company located in Matosinhos, Porto (we have bus and metro near of the office).


Does the role appeal to you? Are you the talent we are looking for? Let us reach you! Submit your application, and the journey will begin.
DistritoPorto
Sector de actividade Comércio, Vendas e Serviços
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Randstad Portugal
Avenida da República, 26
1069-228 Lisboa
Portugal
none
800 244 244
https://www.randstad.pt