Collections Administrator (m/f)-Porto - Porto

Detalhes da oferta

competências

• 2 or 3 years in credit control or other finance support functions;
• Strong knowledge of Microsoft office suite i.e. advanced excel, PowerPoint etc.
• Demonstrable English written and oral communication;
• Working knowledge/experience of Oracle or similar ERP systems;
• Experience with Accounts Receivable and Advanced Collections modules;
• Knowledge of Freight Forwarding industry or similar industry

responsabilidades

• Request and forward documentation to assist in collecting past dues;
• Timely follow up on pending actions;
• Identify problems such as cash flow issues, billing and rating issues;
• Notify pears of any name and address changes;
• Prepare all paperwork for internal and out sourcing purposes;
• Assist with special accounting projects and/or other duties, as assigned;
• Keep track of all necessary paperwork;
• Understand and identify rate, service, dimension and PO issues; organize information and forward to appropriate teams to resolve;
• Ensure activities are targeted at maximizing cash collection and reducing overdue debt;´
• Work with cross functions within the business to ensure invoice disputes are proactively recorded and resolved in a timely manner;
• Ensure the day to day activities conform to company policies and internal control procedures;
• Ensure all activities are performed, including reporting and business reviews in line with any service level agreements and the month end timetable;
• Ensure regular meetings are diarized and performed with operations and other cross functions to review debtors and disputes, keeping parties informed of initiatives, issues as well as progress;
• Foster effective teamwork between the team and cross functional teams;
• Identify, assess and inform direct and business management of internal and external issues that impact performance;
• Take full and active ownership, providing subject matter expertise of ad hoc projects as & when required;
• Advocate of change, in an ever changing and demanding environment;
• Actively participate in regular team meetings, providing examples, suggestions and general insight to rest of the team;
• Identify, assess and inform direct and business management of internal and external issues that impact performance;
• Take full and active ownership, providing subject matter expertise of ad hoc projects as & when required;
• Responsible for the whole process of supporting Operations and the MDM team with the review and creation of new customer ledger accounts;
• Apply time management techniques to ensure daily activities are achieved, improving own and rest of team’s performance, which is aligned, to achieving goals and targets.

benefícios