Technical Writer - Carnaxide

Descrição: 

We are recruiting a Technical Writer for one of our Clients, a software development company.

O que terás de fazer

- Create and maintain instruction manuals, quick reference guides, online documentation or help systems for internal-users and customers;

- Collaborate with Product owners, Software Architects, Technical Support Engineers, Software Developers and Quality Assurance Testers to ensure the Customer Documentation is accurate, timely, easy to consume, and follows department standards;

- Obtain a deep understanding of the products (through testing the documentation against the software itself) to translate complex product information into simple, polished, and engaging content;

- Research and evaluate new documentation tools and improve documentation processes.

O que precisas de garantir

- Minimum of 2 years documenting software products, desirably in telecommunications or a similar field;

- Proficiency in using industry standard documentation tools, topic-based authoring; structured content and DITA publishing experience a plus;

- Familiarity with software development lifecycles and tools (Confluence, JIRA, Git, Adobe Technical Suite);

- Engineering degree in Electronics, Informatics, physics or related is favorable. Communication and Journalism degrees are also considered;

- Impeccable English skills: writing, understanding, speaking;

- Team player with strong organization and interpersonal skills;

- Solution oriented with solid problem-solving skills.

O que te proporcionamos

- A great work atmosphere with a casual working environment;

- Good work-life balance;

- The opportunity to join a dynamic small team, determined to make a difference in the projects;

- Competitive salary;

- Health insurance;

- On site medical services (physiotherapy, medical exams, doctor appointments) and massage therapists;

- Company cafeteria, coffee and recreational games room (matraquilhos anybody?);

- Flexibility in work schedule and remote office days;

- Free onsite parking and close to public transportation.

O que terás de fazer

- Create and maintain instruction manuals, quick reference guides, online documentation or help systems for internal-users and customers;

- Collaborate with Product owners, Software Architects, Technical Support Engineers, Software Developers and Quality Assurance Testers to ensure the Customer Documentation is accurate, timely, easy to consume, and follows department standards;

- Obtain a deep understanding of the products (through testing the documentation against the software itself) to translate complex product information into simple, polished, and engaging content;

- Research and evaluate new documentation tools and improve documentation processes.

O que precisas de garantir

- Minimum of 2 years documenting software products, desirably in telecommunications or a similar field;

- Proficiency in using industry standard documentation tools, topic-based authoring; structured content and DITA publishing experience a plus;

- Familiarity with software development lifecycles and tools (Confluence, JIRA, Git, Adobe Technical Suite);

- Engineering degree in Electronics, Informatics, physics or related is favorable. Communication and Journalism degrees are also considered;

- Impeccable English skills: writing, understanding, speaking;

- Team player with strong organization and interpersonal skills;

- Solution oriented with solid problem-solving skills.

O que te proporcionamos

- A great work atmosphere with a casual working environment;

- Good work-life balance;

- The opportunity to join a dynamic small team, determined to make a difference in the projects;

- Competitive salary;

- Health insurance;

- On site medical services (physiotherapy, medical exams, doctor appointments) and massage therapists;

- Company cafeteria, coffee and recreational games room (matraquilhos anybody?);

- Flexibility in work schedule and remote office days;

- Free onsite parking and close to public transportation.