Detalhes da oferta
We are seeking talented individuals who align with our interests and values. Do you prioritize essentials and uphold your commitments? Do you excel in simplifying complex matters and exhibit unmistakable uniqueness in your actions and words?Most importantly, are you proficient in delivering exceptional service consistently?
responsabilidades chave
Manages a team of Customer Service Representatives at Team Salt, providing guidance and support to achieve departmental targets. Responsible for overseeing team performance and ensuring adherence to Core Process rules. Leads the development and implementation of various projects.Acts as the primary point of contact for addressing any employee issues within the team, including challenges faced by Customer Service Representatives when dealing with difficult customer situations.
competências
Experience in Customer Service, cross selling and Team Management;Very good command of at least two languages - minimum level C1: German and English is a plus;
Interest in telecommunication products;
Flexible working hours (Monday to Saturday) from 07:00 to 21:00;
Personal strengths: reliability and punctuality.
principais benefícios
Base Salary: €1530/grossMeal Allowance: €8.23/day paid on card
Transport Allowance: €20
Initial Contract: 1 year
Health Insurance after 6 months of employment
Monthly bonus can go up to €500
Rotating schedules from Monday to Saturday (between 7am and 9pm)
Work Model: 100% office
Workplace location: Downtown Lisbon (providing a cozy atmosphere in a modern office, with access to a leisure room and sunny rooftop).
| Distrito | Lisboa | ||||||
|---|---|---|---|---|---|---|---|
| Local | Lisbon - Entrecampos | ||||||
| Sector de actividade | Comércio, Vendas e Serviços | ||||||
| Tipo de contrato | Full-time | ||||||
| Tipo de oferta | Emprego | ||||||
| Contactos |
Randstad Portugal
Avenida da República, 26 1069-228 Lisboa Portugal
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