Systems of engagement direct applications manager (m/f) - Lisboa

Lisboa Full-time

Detalhes da oferta

Randstad Professionals is the brand of Randstad Group focused on the recruitment of Middle & Top Management.
Our client is a multinational insurance Company, a worldwide reference in this sector. We are currently searching for a Systems of Engagement Direct Applications Manage.


- Responsible for the delivery, support and maintenance of the Western European Markets Systems of Engagement for Direct Applications - Leading a team across Spain, Ireland & Portugal you will be accountable for IT services associated with our key customer facing applications. Includes B2B websites, web content management, customer portals, and web services for agregators;

- Responsible for the sourcing, development and retention of key talent to support the run and change
related needs of the team;

- Responsible for the effective delivery of change initiatives - Includes Strategic initiatives, projects and

- Responsible for building strong working relationships with peers in IT, business customers from across
the Western Europe Market organization, colleagues in Global functions and external partners/vendors;

- Accountable for the effective performance of the applications within the Systems of Engagement Direct domain - Definition, implementation and monitoring of application performance, including adoption of a robust control environment, strong IT security posture and on-going continuous improvement;

- Working with support of IT Architecture to ensure optimization of existing and emerging technology in support of our business needs;

- Responsible for the evaluation, selection and operational management of key vendor partnerships - Defining effective, cost optimized, partner models to augment and support the team in the provision of service and the delivery of change initiatives;

- Responsible for the creation and control of the run and change budget for the team - ensuring effective management of service and change delivery within approved budget parameters;

- Responsible for the management of risks and issues relevant to the Systems of Engagement Direct domain - ensuring all risks and issues are effectively captured, escalated as required and that mitigating actions are identified and implemented to maintain risks within agreed tolerance levels.


- Excellent opportunity to be involved in an attractive project.


Ideal Profile:

- Bachelors degree in Information Technology;

- Relevant professional certifications specific to the role (e.g. Scrum);

- 5+ years experience in a role in technology delivery, preferably in the Financial Services industry;

- Experience in leading a team of IT professionals in the delivery of run and change services in a complex multi-country environment;

- Proven track record in the delivery of change initiatives under waterfall, agile and hybrid delivery models;

- Depth and hands-on experience delivering Systems of Engagement solutions in Front-end Java Environments;

- Demonstrated ability to influence others, as well as strong written and verbal communication skills required;

- Excellent written and oral communication skills required;

- Must have effective analytical, problem solving, and research skills;

- Must be proficient in English and other language (Spanish or Portuguese);

- Experience with multiple cultures and working with remote teams are preferred.
Sector de actividade TI, Telecomunicações e Comunicação
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Randstad Portugal
Avenida da República, 26
1069-228 Lisboa
800 244 244