Spanish Speaker - Customer Service Support 8H

Lisboa Full-time

Detalhes da oferta

Spanish Speaker  -  Customer Service Support – Retail Industry


Ventask is a fast growing Contact Center Service Provider based in Lisbon, we´re a young team and we proudly work with Clients from the Banking, Insurance, Automotive, Customer’s Associations and Utilities Industries.

We have a young team that delivers a premium service and we are a reference as an Inbound and Outbound Service Provider.


Our Client is a company that operates in 20 countries, selling their products through Premium Retailers and E-Commerce platforms. Our Client products are produced mainly in local countries and their products earned quality awards in several countries.




Customer Service Support for the Spanish Market;
Ensure an adequate response time while delivering the highest possible service;
Help Clients by phone, chat or social network any of the customer’s questions and concerns regarding the service and deliveries;
Maintain excellent quality and efficiency to achieve company targets
Provide Information regarding shipping and delivery;
Advice our customers on a high level, providing an excellence service and meeting their individual needs.
Managing strong relationships with the customers;
Be proactive in order to meet customers expectations and deliver an answer in the agreed SLA;



Resident in Lisbon, Portugal;
Native level of spoken and written Spanish
Near Native Level of Portuguese or Italian will be a Plus
Available to work from 8am until 5pm from Monday until Friday;
MS Office and Windows Skills
Good knowledge of Webchats, Facebook and Instagram
Prior Customer support, service or helpdesk experience will be a Plus;
Great listener and problem solver for each unique customer challenge;
Curious and passionate
Problem-solving skills and the ability to understand customer needs to own the solution.


Our Offer

Base Salary + Bonus + Meal allowance
Direct Contract with the Company
Good opportunity to grow and evolve within our organization;
Work location: In Parque das Nações, right next to Gare Do Oriente with direct access to all transport and to the Airport

Envie CV para
LocalParque das Nações
Habilitações mínimas Escolaridade obrigatória
Experiência mínima 1-3 anos
Características pessoais Perfil comercial e facilidade comunicacional
Idiomas português e espanhol
Conhecimentos de informática Conhecimentos na óptica do utilizador
Sector de actividade Comércio, Vendas e Serviços
Tipo de contrato Full-time
Duração 8H
Remuneração Aprox 800 Euros
Tipo de oferta Emprego
Contactos Ventask Group
Edf. Mythos Av. D João II Sala 303
1990-095 Lisboa
Álvaro Ferreira