Retail Back-Office - Multilingual (m/f) - Lisbon - JO-1904-139532

Lisboa Full-time

Detalhes da oferta

Kelly Services is a multinational company, based in Portugal since 2008. As Human Resources specialists, we work every day in order to give the best solutions to our partners and to our candidates. Our focus benefits our customers, wherever they operate around the globe – in a growing number of specialized fields.

Our client is a global leading customer engagement provider, who differentiate themselves from other similar companies, by empowering the customer experience, designing and delivering excellence on behalf of some of the world’s most respected brands.

Knowing that they deliver real impact to their partners, they took the customer support experience to another level. By combining talent, data and technology, they deliver total reliability and digital transformation in our constantly changing world, through their 48.000 employees based in 26 countries in Europe, the Middle East, Africa, Americas and Asia and in 36 languages.

 

One of their core values is being driven to go further. Accordingly to this and for one of their final clients, who is an American multinational technology company, we’re helping them to grow their support team in Lisbon.

Currently and with this in mind, we’re recruiting Retail Back-Office Specialist (m/f) to ensure a swift and fast resolution for problems occurring during the lifetime of a web purchase, this is the focal goal of this role. The Specialist will liaise with partners and provide direction for issue resolution in order to help the customer with some complex issues. You’ll be responsible for representing one of the biggest American brands of consumer electronics (smartphones, tablets, portable media player, smartwatches…), computer software and personal computers.

What do you need to have?

  • Proficiency in English, both written and oral production and one of the following languages:
    • Swedish
    • Danish
    • Norwegian
    • Turkish
    • German
    • Dutch
    • Italian
    • Czech
    • Hungarian
    • Russian
    • French
    • Spanish
    • Polish
    • Finnish
    • Arabic
  • Excellent communication skills;
  • Knowledge of SAP is an advantage;
  • Proactivity and dynamism;
  • Strong results and customer orientation.

What do we offer?

  • The possibility to join this amazing company and to integrate a team that is dealing with one of the biggest brands worlwide, situated in Lisbon just in the city center;
  • Conditions: Gross monthly salary – 757€ + Meal Allowance + monthly bonus + Night hours;
  • Working schedules: Monday to Sunday with two rotary days off and 8 hours daily between 07 am until 10 pm;
  • Work in a dynamic and multicultural environment;
  • Ongoing training and Support;
  • Work contract since day one directly.


We can help you take your career where you want it to go, and where you may have never imagined. Top companies count on us to connect them with talent like you.

Let us help you find what’s next. Take your talent to the top!

DistritoLisboa
Sector de actividade Comércio, Vendas e Serviços
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Kelly Services
Rua Joshua Benoliel, 6, Edifício Alto das Amoreiras, 10ºA
1250-133 Lisboa
Portugal
213716180
213715271
https://www.kellyservices.pt/pt/