Detalhes da oferta
Descrição:
We're on the lookout for a Collections Agent to join our team in the logistics and services sector. If you thrive in a dynamic, multinational environment and have a knack for managing client
portfolios, we want you on board!
O que terás de fazer
- Effectively manage client portfolios within a multinational framework;
- Ensure timely payment deadlines are met;
- Handle customer complaints and liaise with relevant subsidiaries for resolution;
- Gather missing accounting information from clients via phone and email;
- Diplomatically advocate the position of subsidiaries while maintaining professionalism;
- Accurately document all complaints received, whether by phone or email;
- Follow up on customer accounts and identify solutions to issues presented;
- Establish internal (SSC and Subsidiary) and external (Customers) networks.
O que precisas de garantir
- Proficiency in Excel (advanced skills) and SAP.
- Language: Fluent in French (Minimum: C1), English proficiency is advantageous.
- Previous experience in a cash-collection role (experience within a shared service environment is a plus).
- Strong finance background.
- Minimum of 4 years experience in a similar position.
O que te proporcionamos
- Salary: 1.100€;
- Food allowance: 8,32€ in Meal Card.
Responsabilidades
O que terás de fazer
- Effectively manage client portfolios within a multinational framework;
- Ensure timely payment deadlines are met;
- Handle customer complaints and liaise with relevant subsidiaries for resolution;
- Gather missing accounting information from clients via phone and email;
- Diplomatically advocate the position of subsidiaries while maintaining professionalism;
- Accurately document all complaints received, whether by phone or email;
- Follow up on customer accounts and identify solutions to issues presented;
- Establish internal (SSC and Subsidiary) and external (Customers) networks.
Requisitos
O que precisas de garantir
- Proficiency in Excel (advanced skills) and SAP.
- Language: Fluent in French (Minimum: C1), English proficiency is advantageous.
- Previous experience in a cash-collection role (experience within a shared service environment is a plus).
- Strong finance background.
- Minimum of 4 years experience in a similar position.
Condições
O que te proporcionamos
- Salary: 1.100€;
- Food allowance: 8,32€ in Meal Card.
Distrito | Lisboa |
---|---|
Local | Algés |
Sector de actividade | Administração e Serviços de Escritório |
Tipo de contrato | Full-time |
Tipo de oferta | Emprego |
Contactos |
Clan by Multipessoal
Av. D. João II, n.º 45 8º 1990-084 Lisboa |