Detalhes da oferta
Kelly Services is a multinational company, based in Portugal since 2008. As Human Resources specialists, we work every day in order to give the best solutions to our partners and to our candidates. Our focus benefits our customers, wherever they operate around the globe – in a growing number of specialized fields.Our client is a global leading customer engagement provider, who differentiate themselves from other similar companies, by empowering the customer experience, designing and delivering excellence on behalf of some of the world’s most respected brands.
Knowing that they deliver real impact to their partners, they took the customer support experience to another level. By combining talent, data, and technology, they deliver total reliability and digital transformation in our constantly changing world, through their 48.000 employees based in 26 countries in Europe, the Middle East, Africa, Americas, and Asia and in 36 languages.
One of their core values is being driven to go further. Accordingly to this and for one of their final clients, who is an American multinational technology company, we’re helping them to grow their support team in Lisbon.
Currently and with this in mind, we’re recruiting an Order Administration Payments Specialist (m/f) with fluency in English and another linguistic skill to liaise and provide key support for Sales, Sales Support, Order Management on daily operational issues, resolution of customer queries and escalations in relation to all payment methods offered. This involves daily interaction with our payment partners to ensure the accurate and timely processing of payments and refunds by credit/debit card, wire transfer, loan & lease, and other various payment methods.
The Specialists needs to be able to work in an information-sensitive environment, constantly changing environment. Excellent telephone manner, interpersonal and communication skills, and very good accuracy and attention to detail would be key.
What do you need to have?
- Proficiency in English, both written and oral production and one of the following languages:
- German;
- French;
- Italian;
- Spanish;
- Dutch;
- Polish;
- Russian;
- Turkish;
- Excellent communication skills;
- Proactivity and dynamism;
- Strong results and customer orientation;
- Ability to work quickly and efficiently under deadline pressure;
- Very good accuracy and attention to detail - understand that it is the small details that can make the biggest difference;
- The possibility to join this amazing company and to integrate a team that is dealing with one of the biggest brands worldwide, situated in Lisbon just in the city center;
- Conditions: Gross monthly salary – from 757€ and 1.300€ + Meal Allowance + monthly bonus;
- Working schedules: Monday to Sunday with two rotary days off and 8 hours daily between 07 am until 10 pm;
- Work in a dynamic and multicultural environment;
- Ongoing training and Support;
- Work contract since day one.
We can help you take your career where you want it to go, and where you may have never imagined. Top companies count on us to connect them with talent like you.
Let us help you find what’s next. Take your talent to the top!
| Distrito | Lisboa | ||||||
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| Sector de actividade | Contabilidade / Finanças | ||||||
| Tipo de contrato | Full-time | ||||||
| Tipo de oferta | Emprego | ||||||
| Contactos |
Kelly Services
Rua Joshua Benoliel, 6, Edifício Alto das Amoreiras, 10ºA 1250-133 Lisboa Portugal
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