Detalhes da oferta
Randstad Professionals is the company of Randstad focused on the recruitment of Middle & Top Management.Our client is a reference company in the sector that is now looking for an IT Services Team Leader (m/f)
Responsibilities:
- Lead the Help Desk team, that is solving complex technical problems for the internal customers;
- Provide and manage technical support to company staff on all company-supported applications and hardware such as CRM, Easyvista, Office 365 (Email, Sharepoint, FileShare, Teams, Visual Studio), Telephony, desktop and laptop computers, mobile devices, and related technologies;
- Manage Software licences, certificates and domains;
- Manage Data Center and Software vendors;
- Proactively identify opportunities to evolve and improve the IT support delivery systems;
- Make recommendations about future planning and development of IT resources with an emphasis on maximizing end user productivity and return on investment;
- Drive focus on accuracy, timely feedback, and customer satisfaction;
- Drive timely identification, investigation, resolution, root cause analysis and replication of technical issues;
- Drive the knowledge-sharing mindset, methodology, and tools
Offer:
- Opportunity to be involved in an attractive project.
Competências:
Ideal Profile:- Degree in Computer Science or equivalent;
- Around 4 years of work experience;
- Must have the ability to quickly research and self-educate on new information, technologies and methods;
- Dynamism and results oriented;
- English proficiency (required).
| Distrito | Lisboa | ||||||
|---|---|---|---|---|---|---|---|
| Sector de actividade | TI, Telecomunicações e Comunicação | ||||||
| Tipo de contrato | Full-time | ||||||
| Tipo de oferta | Emprego | ||||||
| Contactos |
Randstad Portugal
Avenida da República, 26 1069-228 Lisboa Portugal
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