HR Customer Relations Representative - French - Lisboa

Lisboa Full-time

Detalhes da oferta

Randstad Shared Services Center works to provide unique professional development and is responsible for helping Solvay find its provisioning talent.

competências

  • Skills:
  • Fluent french and english
  • Available to work in shifts:
  • (You'll receive 5 for every night time worked.)
  • 7h30am to 4h30pm
  • 9h00am to 6h00pm
  • 10h am to 7hpm
  • 2hpm to 11hpm
  • The shift changes every 15 days.
  • Customer oriented
  • Work well under pressure, teamwork skills
  • Multitasking able to manage several topics and to prioritize
  • Ability with digital tools, verbal and written communication skills.

responsabilidades

What you´ll do:

- Act as the frontline of contact (by phone, my contacts, tickets...) mainly for internal customers and in HR related topics

- Take ownership of each inquiry and manage each request effectively, dispatch and escalate unresolved problems.

- Provide translations on request and deliver training in HR tools and processes.

- To follow up, collaborate and communicate with peers and stakeholders to ensure customer’s satisfaction.

- Delivery of the required services based on agreed procedures

? Resolution of non-complex issues (*)
? Proposals of process improvements
? Procedures and operational database maintained & updated

benefícios

You will get:

- immediate entry into an attractive project
- to know a great multicultural team
- good salary package to be agreed upon experience showed on interview
DistritoLisboa
LocalCarnaxide
Sector de actividade Contabilidade / Finanças
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Randstad Portugal
Avenida da República, 26
1069-228 Lisboa
Portugal
none
800 244 244
https://www.randstad.pt