Global Technical Account Manager (m/f) - Lisboa

Lisboa Full-time

Detalhes da oferta

Randstad Professionals is the brand of Randstad Group focused on the recruitment of Middle & Top Management.
Our client is a multinational Company, a worldwide reference in the information technology sector. We are currently searching for an Global Technical Account Manager (m/f).

responsabilidades chave

  • Implementation of comprehensive stakeholder management strategies and plans
  • Building of long-term strategic relationships with senior stakeholders (internal and external)
  • Facilitation of the engagement between client stakeholders and IT
  • Definition of actions to improve relations and open communication with and between client
  • stakeholders
  • Compliance of Key Performance Indicators
  • Coordinate alignment across regions to ensure consistency (processes, delivery, quality, responsiveness)

competências

  • Bachelors degree in Computer Science, Information Systems Management, Engineering, or related degree.
  • Masters degree (preferred)
  • English
  • Three years of management experience, preferentially in IT Client Management
  • Five years in IT service/IT Client Management
  • Three years of previous experience in BPO industry
  • Six Sigma Yellow Belt (Required)
  • ITIL Foundations (Preferred)

principais benefícios

Excellent work opportunity in a dynamic leading multinational company;
Possibility of cooperation with leaders in various industries;
Investment in training and personal development;
Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;

Health Insurance;

Free healthy meals in the cafeterias, such as soup, bread, salad and fruit.

Free organized sport activities and events every month.

DistritoLisboa
LocalLISBOA
Sector de actividade TI, Telecomunicações e Comunicação
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Randstad Portugal
Avenida da República, 26
1069-228 Lisboa
Portugal
none
800 244 244
https://www.randstad.pt