Global Experience Support (m/f) - JO-1710-90753

Lisboa Full-time

Detalhes da oferta

Kelly Services is a leader in providing workforce solutions. 
Right now, we’re working with a client, who is a management consulting, technology services and outsourcing company. They are a Global outsourcing provider of customer experience management, helping the largest brands in the world retain and grow their customer base.

For this reason, we are looking for Global Customer Experience Support  (m/f), to join them in a project for a company that is a global brand and the number one search engine in the world.
The major responsibilities of these professionals are:
- Providing support to small and medium-sized businesses (SMBs) based in EMEA through different channels - chat, email and phone;
- Providing product and tool support to improve the overall experience and drive higher product adoption and spend;
- Ability to identify trends and solve problems facing multiple SMB clients;
- Responsibility for helping SMB customers drive results via their marketing campaigns through consultation, education, and support, demonstrating the value of the clients SMB advertising solutions;
- Provide vital product insights and feedback on client products.

 What are we looking for in candidates?
- Fluency in English AND native speaker in one of the following languages: French, German, Dutch, Swedish and Turkish (mandatory);
- Degree in Marketing, Economics, Computer Science or similar degree (preferential);
- Work experience Marketing, Digital Marketing or Technologies (preferential);
- Excellent knowledge as a user of MS Office products and Internet;
- Experience with online advertising products and social networks;
- Focus on the rigour, productivity and quality of service provided.

Local – Parque das Nações
Schedule – Availability to work Monday to Friday, between 09 am – 6 pm

 What does our client offer?
- Specific training to perform and execute this Content analysis;
- Integration in an international project and a young and dynamic team;
- Base salary + Meal allowance + Transport allowance + Language Bonus (monthly bonus, paid 3 in 3 months);
- Possibility to work for the major and top 1 brands in the World.
If you are looking for an opportunity where you can make a difference, then this is for you!
Send us right now your up to date cv, and be part of a new project!
Sector de actividade Comércio, Vendas e Serviços
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Kelly Services
Rua Joshua Benoliel, 6, Edifício Alto das Amoreiras, 10ºA
1250-133 Lisboa