Gaming Support Agents (m/f) - Brazilian-Portuguese - JO-1902-133882

Lisboa Full-time

Detalhes da oferta

Do you like the game industry? If your answer is Yes, then we have the perfect job for you!

Kelly Services is currently recruiting Gaming Support Agents (m/f), with fluency in Brazilian-Portuguese, for a client situated in Lisbon.

As Gaming Support Agents (m/f), you will be responsible to respond to customer inquiries regarding service and product related inquiries, inform the customer about specific products, services, policies and processes, troubleshoot and resolves customer issues and promote relevant customer products.

Profile:
- Native language skills in Brazilian Portuguese (verbal, reading, writing) + good in English (verbal, reading, writing -> mandatory;
- Excellent communication skills;
- Knowledge and experience in the service centre for IT products/services/ gaming sector;
- Strong administration and organization skills;
- Passion about the games industry and be an active player (preferential);
- Strong Customer and results orientation.
 
Workload: from Monday to Sunday, between 11h00 until 01h00 (rotating shifts 8h/day – 40h week)
Conditions: RBM between 600€ + 6€ meal allowance + Vacation and Christmas allowance + 100 training bonus + bonus till 150€ after the training
 
What we offer:
- Employment contract;
- Opportunity to work in a company, with an enthusiastic environment in Lisbon centre;
- Competitive salary conditions.
 
If you are looking for an opportunity where you can make a difference, then this job is for you!
We look forward to hearing from you!
 
DistritoLisboa
Sector de actividade Comércio, Vendas e Serviços
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Kelly Services
Rua Joshua Benoliel, 6, Edifício Alto das Amoreiras, 10ºA
1250-133 Lisboa
Portugal
213716180
213715271
https://www.kellyservices.pt/pt/