Customer support specialist en - Lisboa

Lisboa Full-time

Detalhes da oferta

Randstad Shared Services is currently recruiting Customer Support Specialists for our client, a world-known service that allows you to cook like a real chef, delivering sustainable boxes of fresh ingredients and recipes right at your door.

Your main function will be helping customers make purchasing decisions to providing support post-purchase to help them understand and implement their products to ensuring their experience is consistently positive the entire time.

What will be expected of you?

• Build a sustainable and mutually beneficial relationship between customers and your brand.
• Handle customer requests, questions, and complaints on a variety of support channels.
• Provide troubleshooting assistant to customers
• Keep track of customer expectations and recurring issues.
• Follow up with customers after resolving their issues.


900€ + 100€ language bonus
meal allowance

Competências:

English proficiency (mandatory)
Experience in customer support
Organized
Empathetic
Good communicator
Positive attitude
Attention to detail

Our client is working with communities worldwide so working times flexibility is a must as you may be working with the Australian and USA markets.
DistritoLisboa
Sector de actividade Comércio, Vendas e Serviços
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Randstad Portugal
Avenida da República, 26
1069-228 Lisboa
Portugal
none
800 244 244
https://www.randstad.pt