Detalhes da oferta
Randstad Shared Services is currently recruiting Customer Support Specialists for our client, a world-known service that allows you to cook like a real chef, delivering sustainable boxes of fresh ingredients and recipes right at your door.Your main function will be helping customers make purchasing decisions to providing support post-purchase to help them understand and implement their products to ensuring their experience is consistently positive the entire time.
What will be expected of you?
• Build a sustainable and mutually beneficial relationship between customers and your brand.
• Handle customer requests, questions, and complaints on a variety of support channels.
• Provide troubleshooting assistant to customers
• Keep track of customer expectations and recurring issues.
• Follow up with customers after resolving their issues.
900€ + 100€ language bonus
meal allowance
Competências:
English proficiency (mandatory)Experience in customer support
Organized
Empathetic
Good communicator
Positive attitude
Attention to detail
Our client is working with communities worldwide so working times flexibility is a must as you may be working with the Australian and USA markets.
Distrito | Lisboa | ||||||
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Sector de actividade | Comércio, Vendas e Serviços | ||||||
Tipo de contrato | Full-time | ||||||
Tipo de oferta | Emprego | ||||||
Contactos |
Randstad Portugal
Avenida da República, 26 1069-228 Lisboa Portugal
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