Customer Support Engineer - Lisboa

Lisboa Full-time

Detalhes da oferta

As a result of a solid partnership between Randstad Technologies and one of our biggest clients, we are currently conducting a process for a Customer Support Engineer.


  • Technical skills:
    Good knowledge of Linux and Windows (administration and main commands);
    Basic network knowledge (Iptables/firewall/routing/etc....);
    Basic application/web servers knowledge (Tomcat/Apache/Weblogic/Jboss/etc...);
    Nice to have Basic Scripting and Programming Experience (Bash/Java/etc....);
    Nice to have database knowledge (SQL Server/Oracle/Postgres);
    Nice to have Virtualization environments knowledge (VMWare / Veeam);
    Nice to have experience in managing Azure Cloud or AWS cloud.

    Soft skills:
    Good Communication (good English and some Spanish if possible);
    Customer Service (ability to listen to the customers requires);
    Enthusiasm for continual learning.


For integration into the Support Team, we're looking for a support engineer with about 2 years of experience, that will work with external and internal users, and use their expertise about various tech and computer systems to help troubleshoot issues, or maintain day-to-day operations.

What you will do:
Providing support for customers in person, via phone, or via email/ticket;
Monitoring day-to-day performance of tech systems;
Diagnosing and troubleshooting tech problems;
Helping clients implement new hardware, software, systems, networks, printers, etc;
Talking to clients to determine the nature of any problems they encounter;
Responding to breakdowns.


- Immediate entry into a prestigious multinational company;
- Integration of highly complex projects;
- Remuneration conditions according to the experience and demonstrated knowledge.
Sector de actividade TI, Telecomunicações e Comunicação
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Randstad Portugal
Avenida da República, 26
1069-228 Lisboa
800 244 244