Customer Care Advisor with Arabic, Dutch, German, Hebrew, Russian or Turkish

Lisboa Full-time

Detalhes da oferta

The project

Are you passionate about online advertising and new technologies? Would you like to join one of the leading tech companies?

Our client is the #1 in online advertising with a current annual revenue of more than 100 billion US dollars.

You will support our client as a Customer Care Advisor, growing and developing your extensive client base in an innovative and fast paced environment.

 

The job: 

You will be part of a team supporting different line of product. You will provide reactive phone, email and chat support services with emphasis on troubleshooting, account optimization, upselling and efficient issue resolution to our businesses clients.

The activities

Part of your daily activities will be:

Provide optimal advice regarding different queries of the business clients;
Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy;
Understand the business goals of your clients in order to match the required online advertisement solutions;
Provide strategic campaign support and advertiser training to educate your clients;
Achieve strong customer satisfaction with a focus on quality and results.

Working hours

40 Hours per week, between 05:00h and 17:00h depending on the office working hours for the respective market you are working for.

Contract details:

Fixed-term, renewable employment contract with a base salary + performance based bonus;
Initial contract with a duration of 12 months;
Up to two contract renewals with a duration of 12 months;
Permanent employment contract after 3 years;
Private health insurance (additionally to the standard insurance).

 

Offer:

Accommodation in one of our company’s shared apartments or assistance with finding your own apartment / room
Airport pick-up and administrative assistance with your registration in Portugal;
Reimbursement of your initial flight expenses after 9 months of successful integration;
Yearly complementary two-way flight ticket back to your home country (within the EU);
Free Portuguese lessons, sports activities, cooking lessons and much more!!
DistritoLisboa
LocalLisboa
Habilitações mínimas Escolaridade obrigatória
Experiência mínima 0-1 anos
Idiomas Alemão, Holandês, Turco, Arabe, Russo
Sector de actividade TI, Telecomunicações e Comunicação
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Real Recruitment Solutions
Ul. Jadwigi Z Lobzowa, 7-5, Krakow
3012-400 Krakow
Poland
Renato Alves
renatorealrecsolutions.com
0048 532 435 051
www.realrecruitmentsolutions.com