Crm & Loyalty Manager - Oeiras

Descrição: 

Are you known for being good at customer loyalty? Do you have a solid understanding of CRM management?

Then you've found your next professional project! We are recruiting a CRM & Loyalty Manager for a multinational technological company.

O que terás de fazer

- Analyze the impact of email marketing and push notifications on CRM and understand the consumer journey;

- Use customer analytics to optimize engagement and generate commercial value;

- Test and define content matrix to deliver relevant messages and creativity in direct marketing channels;

- Manage Rewards campaigns and prepare reports for improvement;

- Prepare and analyze reports to enhance strategy and value proposition;

- Support the implementation of global, European, and local projects.

O que precisas de garantir

- Degree in Digital Marketing;

- 3 years of experience in CRM & Loyalty roles;

- Portuguese and English fluency. Spanish is a plus;

- Knowledge and expertise in MS Excel (advanced level);

- Strong knowledge about segmentation, customer behaviour and loyalty programs;

- Strong sales drive;

- Residence in Lisbon.

O que te proporcionamos

- Integration in a dynamic team;

- Participation in challenging projects;

- Performance bonus;

- Hybrid work;

- Free parking.

O que terás de fazer

- Analyze the impact of email marketing and push notifications on CRM and understand the consumer journey;

- Use customer analytics to optimize engagement and generate commercial value;

- Test and define content matrix to deliver relevant messages and creativity in direct marketing channels;

- Manage Rewards campaigns and prepare reports for improvement;

- Prepare and analyze reports to enhance strategy and value proposition;

- Support the implementation of global, European, and local projects.

O que precisas de garantir

- Degree in Digital Marketing;

- 3 years of experience in CRM & Loyalty roles;

- Portuguese and English fluency. Spanish is a plus;

- Knowledge and expertise in MS Excel (advanced level);

- Strong knowledge about segmentation, customer behaviour and loyalty programs;

- Strong sales drive;

- Residence in Lisbon.

O que te proporcionamos

- Integration in a dynamic team;

- Participation in challenging projects;

- Performance bonus;

- Hybrid work;

- Free parking.