Courier Operations Coordinator (M/F)

Lisboa Full-time

Detalhes da oferta

Adecco Recursos Humanos encontra-se a recrutar um/a People Operations Coordinator (M/F) para empresa prestigiada, a nível nacional e internacional, sediada na zona de Lisboa:

Funções

Reviewing our internal processes: gain a full understanding of how our compliance methodology works, including our partner document requirements and our real-time on-trip fraud detection processes; and how these ensure Uber Eats is the safest, most compliant delivery platform in Portugal.
Identifying areas of opportunity: work with national and international stakeholders to pinpoint areas of improvement and size the opportunities to ensure you’re effectively prioritizing those with the highest impact on the business.
Implementing new processes: define, project manage and roll-out new processes to address most relevant opportunities with full ownership to take our compliance standards to the next level.
Resolve complex problems for delivery partners in a quick manner and with the highest standard using various support platforms (email, chat, phone)
Be able to learn and master multiple systems
Be a subject matter expert on all courier-related processes
Hustle: take ownership and do what it takes to get the job done.

Requisitos

Calm under pressure. You have excellent organizational skills, integrity, and great follow-through on tasks.
Eloquence. You're eloquent and able to strike the perfect tone, whether you're explaining a new policy to drivers, explaining the importance of certain complicated metrics, or responding to support issues over email.

Oferta

"The rare opportunity to change the way the world moves."

If you think that you are the perfect candidate send us your curriculum and aplly for it!
DistritoLisboa
LocalLisboa
Sector de actividade Comércio, Vendas e Serviços
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Adecco Recursos Humanos, E.T.T., Lda.
Edifício Mar Vermelho Av. D. João II, Lote 1.06.2.5 B, 9.º Piso, Parque das Nações
1990-095 Lisboa
Portugal
Departamento de Serviço e Qualidade
211156700
211156849
www.adecco.pt