Detalhes da oferta
Uber provides innovative services such as UberEats and UberRiders, in which the customer really feels the center of the concerns of the company, as you have access to a TOP customer service to respond to all your questions.Interested?
One of Uber's main goals is to make cities safer, smarter and more connected and, as a Community Support Representative at the Uber Center of Excellence in Lisbon, you will contribute directly to this mission, facilitating the user experience.
You will collaborate with a team that focuses on problem solving and whose motto and attitude are do-whatever-it-takes.
Responsibilities:
• Provide a service of excellence to the customers, giving them the necessary support, by phone, e-mail or chat
• Solving problems (or escalate them if necessary) and transforming unsatisfactory experiences into new opportunities to enhance the clients loyalty
• Building loyalty among new clients and get our early adopters to fall in love with the service we provide
And the compensation package includes:
• A very competitive salary
• Meal allowance
• Monthly credits to use in the services provided by our client
• Health and life insurance
• Permanent placement with the company you'll be working for!
Work schedule:
• Full-time (Monday to Sunday)
• Shifts between 07:00 am and 12:00 am
Competências:
Requirements:Ability to speak and write fluently English and either Spanish or Hebrew (mandatory)
Above-average computer skills (typing, quick navigation between various tools)
Capacity of learning and adjusting to situations quickly while working under pressure
Capacity to identify problems before they come large scale issues
Being a team player, as you will be part of a team where continuous improvement is the secret of evolution
Passion about helping others and find speedy resolution
Strong interpersonal and communication skills
| Distrito | Lisboa | ||||||
|---|---|---|---|---|---|---|---|
| Sector de actividade | Comércio, Vendas e Serviços | ||||||
| Tipo de contrato | Full-time | ||||||
| Tipo de oferta | Emprego | ||||||
| Contactos |
Randstad Portugal
Avenida da República, 26 1069-228 Lisboa Portugal
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