Collections Specialist French Speaker - Miraflores

Descrição: 

We are recruiting a Collections Specialist fluent in French for a growing multinational company located in Lisbon, Miraflores.

Reporting directly to the Collections Manager, the Collection Specialist will perform cash-collection tasks for the subsidiaries working with SSC Portugal.

O que terás de fazer

- Client portfolio management in a multinational environment

- Ensure payment deadlines are met

- Receiving customer complaints and forwarding them to the respective subsidiaries

- Obtaining missing accounting information from clients - telephone and email

- Arguing and imposing the position of subsidiaries with diplomacy, and complying with good manners

- Properly record all complaints received either by phone or email,

- Follow-up on customer accounts

- Identify solutions to the problems presented

- Establish a network of internal (SSC and Subsidiary) and external contacts (Customers).

O que precisas de garantir

- Degree in Finance, Business Administration, Accounting or similar.

- At least 2 years of experience in similar position (nice to have);

- Experience within a shared service environment would be a plus;

- Good knowledge in finance;

- Excel intermediate;

- French (minimum C1) – mandatory;

- English (B2) – nice to have.

O que te proporcionamos

- Hybrid work regime;

- Very attractive benefits (Life Insurance, Pension Fund, Health Insurance for employees and children);

- Possibility of career progression in a fast-growing company.

O que terás de fazer

- Client portfolio management in a multinational environment

- Ensure payment deadlines are met

- Receiving customer complaints and forwarding them to the respective subsidiaries

- Obtaining missing accounting information from clients - telephone and email

- Arguing and imposing the position of subsidiaries with diplomacy, and complying with good manners

- Properly record all complaints received either by phone or email,

- Follow-up on customer accounts

- Identify solutions to the problems presented

- Establish a network of internal (SSC and Subsidiary) and external contacts (Customers).

O que precisas de garantir

- Degree in Finance, Business Administration, Accounting or similar.

- At least 2 years of experience in similar position (nice to have);

- Experience within a shared service environment would be a plus;

- Good knowledge in finance;

- Excel intermediate;

- French (minimum C1) – mandatory;

- English (B2) – nice to have.

O que te proporcionamos

- Hybrid work regime;

- Very attractive benefits (Life Insurance, Pension Fund, Health Insurance for employees and children);

- Possibility of career progression in a fast-growing company.