Collections Leading Specialist (m/f)

Lisboa Full-time

Detalhes da oferta

Adecco Permanent Placement is dedicated to the recruitment and selection of professionals for direct contract with its clients. We work with companies from diverse sectors and look for candidates for all types of functions and levels of qualification. Through the Finance & Office specialization, we selects for direct integration into a leading company in its market sector: Collections Leading Specialist (m/f)
Main Propose:
Responsible for leading the collections team within company and in collaboration with the Stakeholders. Strategize effective Collection activities that will contribute to the improvement of the Working Capital as a group.  Drives towards excellence in Order to Cash by ensuring Global Standards are implemented and business/internal controls are in place. Monitors the efficiency of the operations and coordinates execution of Lean / Continuous Improvement initiatives.  Ensure Total Service Quality levels to the Stakeholders, adhering to standardisation.

Manage customer/account queries to ensure sales ledger balances are clean on customer account;
Successful management of due and overdue balances on customer account, ensuring Collections team maximizes On Time Payment for all Customers;
Responsible to notify Markets of uncollectable debt risks & mitigate where possible;
Supervise intensive collection activities based on Market Collection Strategy;
Supervise incoming collection concerns from the customer and internal stakeholders;
Work on implementation of O2C plans and objectives, in line with company business strategies;
Monitor, perform and execute the performance service level agreements (SLA’s) and indicators of services (KPI´s);
Drive action plans to correct deviations in services and ensure process improvement;
Perform Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;
Leverage and capture company potential through the usage of DORs/WORs/MORs/GSTD/FI/ and other tools;
Ensure compliance with company standards including effective management of SODs, updated standard routines, documentation of previous audit points, adherence to CBP (Control Best Practices);
Leads the team in establishing and accomplishing objectives as aligned with the stream priorities;
Ensures appropriate controls and audits are in place and carried out as agreed;
Close audit gaps based on Group Audit Assessment and sustain results.
Profile Requirements:
Degree in Accounting or similar;
Relevant work experience (3+ years) in Order to Cash/Credit and Collection;
Strong computer skills, including SAP and Microsoft Office applications (Word, PowerPoint, Excel);
Highly developed verbal and written communication skills in English;
Able to propose and implement improvements in procedures in the O2C Process;
Strong problem solving and analytical skills;
Developed project management skills, financial aptitude and business acumen;
Strong customer focused attitude with a commitment to quality and customer service;
Explain financial implications to Customers / Stakeholders and ensure their buy-in to expected behaviors.
Opportunity to work in a reference company in its sector;
Salary conditions compatible with professional experience;
Dynamic and versatile work environment;
Work contract with our client;
Initial and continuous training;
Location: Lisbon.
To apply, please submit your resume in English to the following email:
Habilitações mínimas Curso Superior
Experiência mínima 3-5 anos
Características pessoais Strong problem solving and analytical skills
Conhecimentos de informática MS Office, SAP is a plus
Sector de actividade Administração e Serviços de Escritório
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Adecco Recursos Humanos, E.T.T., Lda.