Detalhes da oferta
Descrição e Funções:Reception, registering, assignment and categorization of all customer Claims and Deductions raised by customers and/or internally;
Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;
Analyse and check KPIs on quality of services provided and present during DORs;
Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving.
Requisitos:
Degree in Accounting, Finance, Economics or similar;
1-3 years of experience in Claims and Deductions;
Prior working in SSC environment an advantage;
Strong computer skills, including Microsoft Office applications (Word, PowerPoint, Excel) and SAP is a plus;
Strong problem solving and analytical skills;
Customer orientation.
Able to propose and implement improvements in procedures.
Highly developed verbal and written communication skills in German and English (other language is a plus);
Oferece-se:
Opportunity to work in a reference company in its sector;
Salary conditions compatible with professional experience;
Dynamic and versatile work environment;
Work contract with our client;
Initial and continuous training;
Location: Linda-a-Velha.
Caso pretenda candidatar-se envie o seu CV para: aurea.oliveira@adecco.com
| Distrito | Lisboa | ||||||||
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| Habilitações mínimas | 12º ano de escolaridade | ||||||||
| Experiência mínima | 0-1 anos | ||||||||
| Sector de actividade | Administração e Serviços de Escritório | ||||||||
| Tipo de contrato | Full-time | ||||||||
| Tipo de oferta | Emprego | ||||||||
| Contactos |
Adecco Recursos Humanos, E.T.T., Lda.
Edifício Mar Vermelho Av. D. João II, Lote 1.06.2.5 B, 9.º Piso, Parque das Nações 1990-095 Lisboa Portugal
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