Detalhes da oferta
Descrição e Funções:To ensure that debts on company managed accounts are collected in compliance with Market Terms and Conditions;
To ensure collection of invalid claims, through direct customer contact and business knowledge;
To escalate all issues through appropriate channels and ensure the use of correct Global tools to execute tasks.
Learn and work on execution of objectives and order to cash plans in line with company strategy;
Manage customer/account queries to ensure sales ledger balances are clean on customer account;
Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers;
Notify Markets of uncollectable debt risks & mitigate where possible;
Collection activities based on Market Collection Strategy;
Respond to incoming collection concerns from the customer and internal stakeholders;
Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts, which could ultimately impact Sales and Working Capital of the business;
Execute identified business and internal controls of Collections processes;
Promote and support company awareness. Leverage and capture company potential through the usage of DORs/WORs/MORs/GSTD/FI/ etc.;
Ensure compliance with company standards including effective management of SODs, updated standard routines, documentation of previous audit points, and adherence to CBP (Control Best Practices).
Requisitos:
Academic Degree, preferentially in Accounting, Finance and Economics;
Previous Relevant Professional Experience of 2 years minimum in similar areas;
Previous Customer Service or O2C experience is an advantage;
Prior working in SSC environment an advantage;
Highly developed verbal and written communication skills in German and English (other language is a plus);
Strong computer skills, including SAP and Microsoft Office applications (Word, PowerPoint, Excel);
Strong problem solving and analytical skills;
Strong customer focused attitude.
Oferece-se:
Direct contract with our client,
Opportunity to work in a reference company in its sector;
Salary conditions compatible with professional experience;
Dynamic and versatile work environment;
Initial and continuous training;
Location: Linda-a-Velha, Oeiras.
Caso pretenda candidatar-se envie o seu CV para: aurea.oliveira@adecco.com
| Distrito | Lisboa | ||||||||
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| Habilitações mínimas | 12º ano de escolaridade | ||||||||
| Experiência mínima | 0-1 anos | ||||||||
| Sector de actividade | Administração e Serviços de Escritório | ||||||||
| Tipo de contrato | Full-time | ||||||||
| Tipo de oferta | Emprego | ||||||||
| Contactos |
Adecco Recursos Humanos, E.T.T., Lda.
Edifício Mar Vermelho Av. D. João II, Lote 1.06.2.5 B, 9.º Piso, Parque das Nações 1990-095 Lisboa Portugal
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