Call center in German - Remote or in Lisbon/Portugal

Lisboa Full-time

Detalhes da oferta

Company Description

Believing in the national and international employability potential of the contact center sector, we have established ourselves as the reference recruitment and selection company, exclusively for the sector. We specialize in attracting the best national and international talent and making their resumes available to our clients, so that they can join their teams.

Job Description

We are recruiting fluent German speakers (C1/C2 or native) for several international projects in the areas of tourism, technology, insurance and digital platforms.
The roles are in-person in Lisbon (Parque das Nações) or teleworking from anywhere in Portugal.

Work location: Lisbon or remote (Portugal)
Start: Summer 2025
Regimen: Full-time, in-person or remote
Initial training: Paid
Contract: Permanent or renewable fixed-term (depending on the project)

Main functions (depending on the project):

Customer service by phone, email or chat, technical support and customer follow-up, processing of legal documentation (backoffice), commercial and digital support for online platforms, management of reservations and mobility requests (rent-a-car).

On-site projects – Lisbon (Parque das Nações):

1. Legal Backoffice – Airline
Hours: Monday to Friday, from 8:00 am to 5:00 pm
Written function, no telephone contact.
Conditions: €1,100 base + €75 for the role + up to €150 bonus + €7.23/day meal allowance 2.

2. Technical Support – Technology Sector
Hours: Rotating shifts between 8:00 am and 8:00 pm
Channels: telephone, email, chat and social networks
Conditions: €1,100 base + €135 for the role + up to €120 bonus + €7.23/day meal allowance

3. Customer Service – Insurance
Hours: Monday to Friday, between 7:30 am and 8:00 pm (rotating shifts)
Conditions: €1,100 base + €100 for the role + up to €100 bonus + €7.23/day meal allowance meal

4. Digital Support – Online Platform
Hours: Sunday to Friday, between 5:00 am and 8:00 pm
Includes Uber allowance of up to €25 for morning shifts
Conditions: €1,100 base + €180 function + €7.23/day meal allowance
100% Teleworking Projects – Anywhere in mainland Portugal

5. Rent-a-Car – Customer Support
Hours: Rotating shifts between 7:00 am and 8:00 pm (two days off per week) English is not required.
Conditions: €1,030 (14 months) + up to €120 bonus + €30 for each weekend worked + €7.23/day meal allowance

6. Technical Support – Automotive Digital Products
Hours: 24/7 rotating shifts (with rotating days off)
Requires minimum English B1
Conditions: €1,030 (14 months) + €80 for the role + €7.23/day meal allowance
Ideal profile: Fluent in German (C1/C2 or native)
Previous experience in customer service (preferred)
Good communication, empathy and organisational skills
Comfort with digital tools
Availability to start training in July/August
Conditions offered: Permanent or renewable fixed-term contract
Initial training - Paid
In-person or remote regime
Monthly bonuses for role, performance and shifts
International environment and opportunities for advancement
Daily meal allowance: €7.23
Health and dental insurance

Applications: Send your updated CV. Indicate in the email whether you prefer in-person (Lisbon) or remote work and which project(s) you are interested in. - cvs@curriculoconnect.pt
DistritoLisboa
LocalRemote or Lisbon Office
Habilitações mínimas 12º ano de escolaridade
Experiência mínima 0-1 anos
Idiomas German C1
Sector de actividade Outros
Tipo de contrato Full-time
Tipo de oferta Emprego
Contactos Curriculo Connect
Estrada da Algazarra, 39C
2810-011 Feijó, Almada, Portugal
Portugal
Mariana Soares
cvscurriculoconnect.pt
351939012047
https://www.curriculoconnect.pt/

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