Detalhes da oferta
Randstad Professionals is the brand of Randstad Group focused on the recruitment of Middle & Top Management.Our client is a multinational company, a worldwide reference in the technology sector. We are currently searching for a Business Analyst - Mobile Technology (m/f).
Competências:
Ideal Profile:- Academic background in a relevant discipline;
- Experience in Mobile Network, including Core Network operations in a cloud environment;
- Experience in Connectivity Platform, including Sim Provisioning and CDR rating;
- Experience in IOT Connectivity;
- Experience in Operational tools, including BSS, OSS and Service Management tools;
- Demonstrable experience analysing and documenting complex business requirements, processes and Use Cases;
- Over 5 years of professional experience as Business Analyst in the Telco industry;
- Experience of IoT-based projects;
- Demonstrable experience writing requirements specifications for Information Systems;
- Strong experience in telecommunications industry in BSS/OSS domain;
- Deep understanding of eTOM;
- Experience of ITIL;
- End to end experience of the project lifecycle;
- Proven experience interacting directly with end users;
- Results orientated with good communication and interpersonal skills;
- Excellent facilitation skills and the ability to develop good working relationships with stakeholders;
- Excellent interpersonal and communication skills;
Principais responsabilidades
Responsibilities:- Capture, collate, analyses and fully document and own Functional, Operational, Security, Regulatory & Capacity requirements related to running of WING service in a global environment, within the WING operational context;
- Identify and agree ownership of requirements;
- Identify, analyses and document Service Requests which are required to support the overall WING solution;
- Accurately document and deliver new operational and business processes and service requests within WING Operations, ensuring interlock with customers’ and suppliers’ processes as necessary;
- Engage and effectively support the Project Manager, Solution Architecture/Design leads, Operational leads, Customer Operations Launch leads and other key stakeholders in the production and review of essential project documents for the proposed Solution;
- Based on product expertise and industry standard, provide professional advice for better operation efficiency and customer experience;
- Document workflows and associated tools and templates resulting from business analysis and obtain sign-off from internal and external stakeholders on the specifications;
- Ensure operational tools are appropriately configured to support processes and service requests, through provision of accurate requirements to relevant tool administrators;
- Develop use cases for operational processes, and support the OAT/ORT Test Manager in developing appropriate test cases, and the execution of testing;
- Support Operational leads in process training and knowledge transfer.
Oferta
Offer:- Excellent opportunity to be involved in an attractive project.
| Distrito | Lisboa | ||||||
|---|---|---|---|---|---|---|---|
| Local | amadora | ||||||
| Sector de actividade | TI, Telecomunicações e Comunicação | ||||||
| Tipo de contrato | Full-time | ||||||
| Tipo de oferta | Emprego | ||||||
| Contactos |
Randstad Portugal
Avenida da República, 26 1069-228 Lisboa Portugal
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