Detalhes da oferta
Descrição
If you are a fluent Norwegian speaker aimed for supporting customers in an efficient way, join us.Our client is happy to be the company where you can develop your talent in a high-energy multicultural environment, and deliver high-quality service across multiple platforms (email, phone, and chat).
They will boost your knowledge in worldwide leading brands’ strategy, customer behavior, and market knowledge for life.
Your role:
- Independent processing of incoming telephone and written customer inquiries;
- Support of existing and new customers on services and product offerings;
- Telephone and written order acceptance and processing;
- Documentation and maintenance of the customer database;
- Complaint treatments.
Requisitos
We value:- Customer Service experience (at least 1 year in a call center or helpdesk position);
- Secure PC handling and high technical affinity;
- Experience to deal with demanding customers/ complaint handling;
- A good communicator with excellent verbal and written use of their native and English language;
- Excellent level of spoken + written Norwegian;
- Trust and Passionate people, able to Inspire others and Add value showing Empathy;
- Good time management skills and organized with attention to details;
- Able to pick up new technology quickly or with IT skills from the previous role would be beneficial;
- Take responsibility to ensure expectations are exceeded;
- Enjoy offering exceptional customer service;
- Team Player;
- Rational and analytical thinking;
- Able to manage own time and work towards set agreed targets independently.
Oferta
The offer:- Competitive salary (14 monthly payments per year);
- Language bonus (14 monthly payments per year);
- Monthly performance bonus and welcome bonus;
- Monthly meal allowance;
- Relocation Package (travel + 3 accommodation months);
- Helps to find accommodation in Lisbon;
- On-site kitchen, fresh fruit twice per week, and vending machines with employee discount;
- Private Healthcare + Dental insurance (after 6 months);
- Initial training fully paid by them and included in the contract.
Apply and join this family!
O Grupo Multipessoal tratará os dados pessoais que nos remeter através da sua candidatura, bem como dos documentos anexos, com a finalidade de gestão de contactos com candidatos no âmbito do Recrutamento e Seleção. A resposta a este anúncio legitima este tratamento, sendo a mesma considerada como autorização e consentimento expressos. O tratamento dos seus dados será efetuado no âmbito da polÃtica de privacidade que pode ser consultada aqui. Próxima >
| Distrito | Lisboa | ||||||
|---|---|---|---|---|---|---|---|
| Local | Lisboa | ||||||
| Sector de actividade | Comércio, Vendas e Serviços | ||||||
| Tipo de contrato | Full-time | ||||||
| Comentário | Norwegian Advisor | ||||||
| Tipo de oferta | Emprego | ||||||
| Contactos |
Multipessoal
Edificio Central Office, Av. D. João II, nº 45 - 8º (Receção) 1990-084 Lisboa
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